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COMPANY PROFILE

Message from the President

"We aim to be a company that is needed by society, by constantly seeking change and creating 'travel' that meets the needs of customers. "tantly seeking change and creating 'travel' that meets the needs of customers. "

Representative Director and CEO Seiji MATSUDA

"We aim to be a company that is needed by society, by constantly seeking change and creating 'travel' that meets the needs of customers. "

The rapid pace of the digital revolution and the recent trend towards increased use of IT is revolutionizing the travel industry. Customers have an enormous amount of choices and information available to them, such as travel styles, means of purchasing, and tourist spot information, and it has become possible for them to make reservations and various arrangements quickly and easily.

Amid such trends, the fact that we have been able to continue to grow for over 70 years since our foundation is entirely due to the relationship of trust we enjoy with our customers and business partners who have supported us and have had high expectations of us, and for this we are truly grateful.

In order for us to continue to survive in these times of change and aim towards the future, it is necessary for us to listen to the voices of the customers who use our company, and other stakeholders, and advance together and continue to evolve. In other words, we believe that we must move away from being a traditional “travel agency” and instead take on a role that is more closely matches the needs of our customers, as a “travel product maker” and “travel adviser”.

In the area of agent-organized tours, we will promote the development of both affordable travel products that exceed expectations and more expensive travel products that are more satisfying than ever before, and in the area of order-made tours, we aim to expand our market share in corporate group tours, such as our highly-rated inspection tours and incentive tours, as well as language-study tours and school trips, etc. In addition, at our Group company, Hankyu Hanshin Business Travel, we will work to consolidate our position based on the experience and trust we have built up thus far in business travel, including for government offices. Meanwhile, in the area of travel to Japan from overseas, which continues to grow, we are working to improve our overseas network and we aim to expand the scale of the Hankyu Travel International Group.

As a core company or Hankyu Hanshin Holdings, which includes Hankyu and Hanshin railway companies that own popular content such as the Takarazuka Revue and the Hanshin Tigers baseball team, we will continually strive to provide products and services from the customer's point of view, and by valuing feedback from our customers and the employees closest to our customers, we will be a company that grows with our customers.

All of our employees will continue to work tirelessly, constantly seeking change and advancing forward. We look forward to your continued support and patronage.

April 1, 2019
Hankyu Travel International Co., Ltd.
Representative Director and CEO
Seiji MATSUDA

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